Your privacy is important to us. We will not share your email address with anyone for any reason (unless we get a subpoena from the cops or the Feds and we absolutely, positively have to).
After you submit the form, you will receive a "Thank You" email.
If you don't get a "Thank You" email almost immediately, you probably entered your email address with a typo (that happens a lot - but it also means I can't send you an answer to your question). Please also make sure your inbox isn't full.
If you have asked a question, you will get another email later on with an answer to your question.
If you are asking about an order, please include the order number.
If you are going to ask me "How long will it take to get here?" you have to tell me where "here" is. It could be anywhere from one day to one month, depending on where you live.
Please understand that I get LOTS of emails, more than I can answer right away and still ship packages on a timely basis. If you have an upcoming trip or a birthday, etc for which your NEED a quick answer, be sure to let me know in your request, preferably at the front, not at the bottom or hidden somewhere in the middle. Also understand that if every request I get is marked "urgent" then each will get treated exactly the same as all the other requests. Remember the boy who cried "wolf."
PLEASE DOUBLE CHECK YOUR EMAIL ADDRESS BEFORE SUBMITTING THE FORM.